Shipping Policy
Our Commitment to You
At Teekhaikart, we're dedicated to providing a seamless online shopping experience. Our shipping process is designed to ensure your purchases reach you safely and efficiently.
Delivery Timeframes
- Domestic Orders: Typically delivered within 5-12 business days
- International Orders: Usually arrive within 12-18 business days
- Note: Delivery times may vary based on destination accessibility
Shipping Costs
- Domestic: Free shipping on all orders above ₹500
- COD Orders: A nominal fee applies
- International: Rates vary by destination. Please email support@teekhaikart.com for specifics
Order Tracking
Track your order at: www.17track.net/en
- For order numbers starting with TK, select "TeekExpress" as the carrier
- For order numbers starting with KH, select "KartHaul" as the carrier
You'll receive a shipping confirmation email with tracking details once your order is dispatched.
Order Processing
We aim to process and ship all orders within 2-3 business days.
Shipping Confirmation
You'll receive two emails:
- Order confirmation upon purchase
- Shipping confirmation with tracking info when your order leaves our warehouse
Please note: The shipping confirmation doesn't necessarily mean the carrier has collected your package. Use the carrier's tracking system for real-time updates.
Allow 48-72 hours from order placement for status updates.
Missing Deliveries
If tracking shows your package as delivered but you haven't received it:
- Check with neighbors and family members
- Look for notices from your property management or apartment office
- Contact us at support@teekhaikart.com if you still can't locate your package
We may request proof of delivery from the shipping company in some cases.
For any other shipping queries, please don't hesitate to reach out to our customer support team.