FAQS
Please check all of the FAQs Below,if you have any other question, just feel free to send us email: info@teekhaikart.com
SHIPPING
How can I track my order?
We aim to process orders within 24 hours, but it may take up to 72 hours during peak periods. Once your order is dispatched, you'll receive a confirmation message with tracking information.
What's the estimated delivery time?
Delivery times are specified on each product page. Generally, orders are delivered within 4-8 business days, excluding public holidays and Sundays. The exact delivery time depends on your location.
How does the delivery process work?
We partner with reputable courier services for all deliveries. You'll receive a tracking number when your order ships. We recommend being available when the courier attempts delivery.
I need my order urgently!
We understand emergencies happen! Contact our customer support team, and we'll do our best to expedite your order if possible.
Do you offer international shipping?
Currently, we only ship within India. However, we're always open to special requests. Contact us, and we'll see what we can arrange.
RETURNS
How do I return an item?
We want you to love your purchase! If you need to return an item, please email us at returns@teekhaikart.com with your order details. We'll guide you through our simple return process.
What if I receive a damaged item?
We're sorry to hear that! Please email us at support@teekhaikart.com with photos/videos of the damaged item. Our team will work quickly to resolve the issue.
PAYMENTS
What payment methods do you accept?
Teekhaikart offers multiple secure payment options:
- Credit/Debit cards (Visa, MasterCard, Maestro, American Express)
- Net Banking
- UPI
- Digital Wallets
- Cash on Delivery (COD)
Are there any hidden charges?
Absolutely not! The price you see is the price you pay. All taxes are included in the listed price. We offer free delivery on all orders. COD charges, if applicable, are clearly stated at checkout.
How does Cash on Delivery (COD) work?
COD is available for most pin codes. You can pay in cash when your order is delivered. Please note that COD may incur an additional charge as per our shipping policy.
Is it safe to use my credit/debit card on your website?
Yes, your security is our priority. Teekhaikart uses 256-bit encryption to protect your card information. We partner with trusted payment gateways that employ the latest security measures, including 3D Secure verification.
How do you prevent card fraud?
We have robust fraud detection systems in place. Suspicious transactions are flagged for manual verification. In rare cases, we may request identity documents to confirm the legitimacy of a transaction.
ORDER MODIFICATIONS
Can I edit my order after placing it?
Once an order is placed, it cannot be modified. Please double-check all details before confirming your purchase.
How do I cancel my order?
We process orders quickly to ensure fast delivery. Cancellations are only possible within 2 hours of placing your order. Email us at cancellations@teekhaikart.com within this timeframe. After 2 hours, you'll need to return the item once received.
Note: Original shipping fees are non-refundable, and return shipping costs are the customer's responsibility.
DISCOUNTS AND PRICE ADJUSTMENTS
Do you offer price adjustments for items that go on sale?
Our sales are temporary price reductions, not permanent changes. We cannot offer price adjustments after purchase.
Can I apply a discount code after placing my order?
Discount codes must be applied at checkout. We cannot apply codes retrospectively. Please ensure you enter any applicable codes before completing your purchase.
For any other questions or concerns, please don't hesitate to contact our customer support team. We're here to help ensure your shopping experience with Teekhaikart is smooth and enjoyable!